Terms & Privacy

Terms and conditions

We want your shopping experience at A. Petersen to meet your expectations and we hope you will find answers to the most practical questions below, otherwise feel free to contact us via email contact@apetersen.dk

Prices

All prices are ex VAT. VAT will be calculated at checkout.

All prices are per piece, unless otherwise stated, and are applicable for products purchased directly from A. Petersens webshop.

Payment

You can pay with most major credit cards. If you want to pay by bank transfer, contact us via email contact@apetersen.dk

Shipping

We use Shipmondo in order to provide the best services and prices. Shipping rates are calculated at checkout based on weight, dimensions and destination of each item.

If you order multiple items, order for delivery outside EU or Great Britain or if you have a specific shipping request, contact us via contact@apetersen.dk

Returns

All items purchased at A. Petersen may be returned within 14 days of the delivery. All expenses related to both delivering and returning purchased items are held by the buyer and not eligible for refund. The item must be in the same condition as time of purchase in order to be returned.

To return an order please contact us at contact@apetersen.dk and await our return confirmation.

Privacy Policy

We keep data related to your purchase, including name, address and email for up to 5 years as required by Danish accounting laws. If you in addition sign up for our newsletter you can always unsubscribe. If you unsubscribe, personal information will be deleted in accordance with the Personal Data Act (GDPR).

Cookies

We collect cookies for various purposes based on your active consent. You can always change your consent by clicking here.

Contact

You are always welcome to contact us with questions regarding our terms and conditions, privacy policy, sales, press or general inquiries via email contact@apetersen.dk or call +45 2233 8038.

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A. Petersen is not to be held liable for out of stock items, typing errors, price changes and force majeure.